We’re here to address your questions and discuss your needs. Let us help coordinate your care, helping you regain peace of mind.
Keep your loved one safe and comfortable at home
Specialized in compassionate, non-medical Alzheimer’s and dementia care focused on dignity, comfort, and understanding.
AHCA Licensed · Level 2 Background Checks · Bilingual (EN/ES) · Dementia-Trained
+50
Families Served
A+ BBB Accredited • 5+ Years • Verified 2025
What We Offer
Personalized care that brings calm and balance to every day
Reliable, structured support designed to make life easier at home.
Alzheimer's & Dementia Companionship
Meaningful social interaction, calm redirection, and reassurance from caregivers trained to support memory loss with dignity.
Daily Living Assistance
Nutritious meal prep, light housekeeping, and friendly reminders that keep the day on track (non-medical).
Fall Prevention & Safety Routines
Safety checks, trip-hazard reduction, hydration/movement reminders, and predictable routines to cut risky moments.
Emotional & Cognitive Support
Conversation, music, and gentle orientation to reduce agitation
Family Communication & Reporting
We keep families informed with regular updates and easy, transparent communication.
Transportation When Needed
Door-to-door help for medical appointments, grocery runs, and essential errands with post-visit notes.
Results that matter
For your loved one and for your family
👤
For Your Loved One
Safety and calm at home
Through consistent routines and gentle guidance
More good moments
With conversation, music, and pleasant activities
Confidence when moving
Thanks to fall-prevention habits
💜
For Your Family
Peace of mind
Knowing trained, screened caregivers are there
Total clarity
With brief text/WhatsApp updates after every visit
Day-to-day relief
Reliable coverage with backup plan if needed
Our Process
Easy Steps to Get Started
From call to care plan in 48 hours
5-10 min intake
Tell us what you need. We’ll suggest a care plan and schedule options same-day.
In-home review & screening
We visit the home, review routines and risks, and align with your family’s goals (non-medical).
Start Care Plan
We begin services based on the personalized care plan.
Fast-Start Commitment: We propose your schedule within 48 hours for memory-care cases
“Within a month, Mom was eating on schedule, staying hydrated, and calmer in the evenings, the routine made home feel safe again.”
— J.F., Kendall
What Your Loved One Gets
Benefits for Your Senior
Direct benefits that improve daily life, reduce anxiety, and help them age with dignity at home.
💪
Less Anxiety & More Calm
Consistent routines and gentle guidance reduce confusion and create a sense of safety
🍽️
Better Nutrition & Hydration
Nutritious meals prepared on schedule with regular hydration reminders throughout the day
🏠
Ability to Age in Place
Stay in the comfort of their own home with professional support instead of moving to a facility
🌟
Meaningful Daily Life
Engaging activities, conversation, music, and cognitive support that make each day purposeful
Give Your Loved One the Quality of Life They Deserve
Our specialized caregivers are ready to help your family member stay safe, engaged, and happy at home
Transparent Pricing & Flexible Policies
For your loved one and for your family
💰
Pricing & Plans
Transparent, flexible pricing tailored to your family’s needs. We share a personalized quote by phone or email based on the hours and schedule you choose.
Flexible scheduling from a few hours/week to full-time care
Weekly plans available for predictable budgeting
Simple invoices, no surprise charges
⏰
Simple, Flexible Policies
Designed with families in mind: flexible, fair, and focused on what truly matters: your peace of mind.
Cancel or reschedule as needed with 24 hours’ notice.
No long-term commitments. Adjust or pause care anytime.
Simple billing. Invoiced only after services are provided.
Your satisfaction guaranteed: If the first caregiver match isn’t perfect, we’ll find another at no extra cost.
💳
Accepted payment methods
We invoice after services and accept all major payment methods through QuickBooks Payments
Credit Card
Debit Card
Bank Transfer
PayPal
Get your custom quote in minutes
Tell us about your needs and we’ll provide transparent pricing with no obligation.
Proudly Serving Miami-Dade County
Local care from caregivers who know your neighborhood
HeartMates HomeCare
4.9
(50)
Non-medical in-home companionship and homemaker support specialized in Alzheimer’s and dementia.
We serve clients throughout Miami-Dade County, including (but not limited to) the following areas
📍Miami Shores
Reliable in-home support across Miami Shores, with bilingual caregivers and quick response times
📍Westchester
Trusted care throughout Westchester with bilingual support and familiarity with local resources.
📍North Miami
Full coverage of North Miami (including Keystone and Sans Souci) with bilingual, community-savvy caregivers.
📍Aventura
Experienced in high-rise and gated communities; we coordinate building access and front desks.
📍Kendall
Complete coverage of Kendall and West Kendall with flexible schedules for busy families
📍Nearby Areas
Additional nearby neighborhoods we serve, including Doral, Fontainebleau and Tamiami and other Miami-Dade communities
What Families Say
Real stories from Miami-Dade families
🌅
“Afternoons used to be the roughest part of the day. HeartMates put a simple routine in place: early dinner, her favorite boleros, softer lights. Within a few days the house felt calm again and I could breathe around five.”
— A.G., Hialeah
Daughter of Rosa (Alzheimer’s, early-stage)
✓ Calmer evenings · Consistent meals/hydration
🛡️
“We were scared of another fall. They cleared the hallways, set water and short-walk reminders, and taught Dad a safer way to stand. He moves steadier now, and we actually sleep at night.”
— S.R., Westchester
Son of Manuel (fall risk, uses cane)
✓ Safety review · Hydration/movement reminders
🎵
“I needed help that wasn’t ‘medical’ but truly understood memory loss. Her companion keeps Elena engaged with photos and Spanish boleros. I can finally exhale.”
— L.P., Coral Terrace
Husband of Elena (vascular dementia)
✓ Cognitive activities · Bilingual support
💬
“Other agencies left me guessing. With HeartMates I get a short text after every visit and a weekly recap. I know what worked and what we are trying next.”
— M.T., Sweetwater
Daughter of Carmen (mid-stage dementia)
✓ After-shift notes · Weekly summary
🏡
“Small changes made a big difference. Reminders, light cleanup, and a steady rhythm. My uncle feels safer, and he is back to watering his plants every morning.”
— J.F., Kendall
Nephew of Alberto (post-fall recovery)
✓ Daily rhythm · Fall-prevention habits
💝
“What stands out most is the patience. Mom asks the same question many times, and her caregiver answers with the same warmth every time. That kindness is priceless.”
— Family in Hialeah
Memory care
✓ Patience · Warm, humane care
Join our family of satisfied clients
See why families across Miami-Dade trust HeartMates for their loved ones’ care. Your peace of mind is just one call away.
+50
Families Served
Speak with an in-home care specialist
- We respond within 15 minutes. Bilingual support available (Spanish/English)
Frequently Asked Questions
Answers to the most common questions from families
Is this medical care?
No. HeartMates provides non-medical companionship and homemaker support that promote safety, routine, and comfort at home.
- We do: meal prep, light housekeeping, reminders, safety routines,
companionship, cognitive and emotional support. - We don’t do: clinical tasks such as wound care, injections, vital-sign
monitoring, or medication administration.
How quickly can we start?
For memory-care cases, we aim to confirm a schedule within 24–48 hours, depending on caregiver availability and signed agreement. Steps:
- 5–10-minute phone intake
- In-home review and non-medical safety check
- Caregiver matching plus first-week routine setup and updates
How do you reduce fall risk?
We combine small home adjustments with daily habits to keep your loved one
safe:
- Clear pathways and improve lighting
- Remove trip hazards and encourage seated tasks when needed
- Coach on safer transfers and footwear choices
- Set hydration and movement reminders at consistent times
When available, we coordinate with family and therapy recommendations.
“HeartMates cleared the hallways, set simple hydration and short-walk reminders, and showed Dad a safer way to transfer. We haven’t had a near fall since.”
— S.R., Westchester
How will we stay informed?
You’ll receive brief notes after each shift.
Care updates
what went well, what’s next
Your preferred way
Text or email
Quick response
If something needs attention
Your loved one deserves the best care
Don’t wait another day wondering if they’re safe and happy.
HeartMates HomeCare
Non-medical in-home companionship and homemaker support specialized in Alzheimer’s and dementia.
50+ families served
98% satisfaction
Contact
Call/Text:
+1 (1) 800-3352
Email:
info@heartmatescare.com
Service Area
Hours
Mon–Fri: 8:00 AM – 7:00 PM
Sat: 8:00 AM – 3:00 PM
Sun: 8:00 AM – 3:00 PM
Languages: English / Spanish
